The intelligent columbarium management system comprises three integrated components: a business management platform for desktop computers, a mobile app for family members, and an automated access system. The software visually displays each Columbarium design layout with numbered units corresponding to their physical arrangement, enabling comprehensive management of various services. These include registration, Columbarium management, fee collection, payment reminders, anniversary notifications, remote worship, ash removal and return, renewal, merging of remains, and record updates. Families can scan QR codes via mobile devices for automated access, remote mourning, and leaving memorial messages.

The system offers nine core functions:

Registration
Detailed records for ash interment services, including Columbarium niche selection. Generate interment certificates and cards automatically. Fees are calculated based on the duration of storage.

Record Management
Issue updated interment certificates/cards; process cancellations, renewals, and profile changes. Record details of ash removal (date, authorized personnel) and release the occupied niche.

Automated Reminders
Notify clients of upcoming management fee due dates, memorial anniversaries, and prayer ceremony schedules through considerate, automated alerts.

Statistical Reports
Generate detailed sales reports for different service items within specific periods to support financial reconciliation. Export data to Excel for further analysis.

Archiving
Maintain complete interment records with search and export functionalities, ensuring efficient document management and audit readiness.

Niche Status Query
Visual bitmap display of niche occupancy using color-coded status indicators. Access detailed service information for each unit in real time.

System Configuration
Manage data dictionaries (e.g., residence, cause of death, ethnicity, nationality) for standardized data retrieval. Assign user groups with tiered permissions for secure system operation.

Automated Access
Enable niche access via fingerprint, password, or QR code scanning after mobile device authentication. Families can confirm access requests remotely for seamless visits.

Multi-Access Card System
Integrate with RFID-based access systems. Register IC cards as keys for specific niches, with unlimited cards per family for flexible, secure visits.